PRIVACY POLICY

Alexander Property Consulting Limited (“we” or “us”) are committed to protecting and respecting your privacy.  This policy outlines the basis on which personal data we gather from you, or that you give to us, will be handled by us.  For the purpose of the Data Protection Act 1998 (the Act), the data controller is Alexander Property Consulting Limited.

Information we may collect

You may give us information about you by completing our contact form at alexanderpc.co.uk or by contacting us by telephone, email, or other electronic means. The information you give us may include your name and contact details among other things.

When visiting our site we may collect technical information, including your computers IP address, browser type, browser and operating system among other things.  Information about your visit, including the full URL to, through and from our site; pages you viewed; page interaction information, and methods used to browse away from the page. 

We may receive information about you from third parties such as solicitors, building surveyors mortgage brokers among others.

Uses of the information we collect

We use information collected about you to deliver our contractual obligations to you by providing you with information about properties or services we think you may be interested.

Disclosing your information

We may share your contact information with third parties, most notably Estate Agents marketing properties you may be interested in, and service providers such as mortgage advisors, structural surveyors and solicitors who may supply you services.

We may also disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms of engagement and other agreements; or to protect the rights, property, or safety of our staff, customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.

Retention period

A vital part of our Data Protection Policy and practice is for personal data to be retained for the appropriate period of time – neither too long nor too short. It is our policy to retain all information only for as long as necessary but is not usually held for more than the ‘current year plus two years’. This rule is a target period for retention. If there is no need to keep the personal data that long, then it may be disposed of securely before the two years’ time-limit. APC will aim to assess and update data held in accordance with this Policy on a yearly basis which means on an annual basis a certain amount of data is archived or destroyed or anonymised.

Cookies

Our website uses cookies to identify you from other users of our website. This helps provide a better experience when you visit our website.  For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.

Storage of personal data

All information you provide to us and collected by us is stored locally on password-protected computer hard drives in alarmed offices.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@alexanderpc.co.uk if you wish to make a request.

You have the right to ask us not to process your personal data for marketing purposes at any time by contacting us at info@alexanderpc.co.uk.

Our site may contain links to and from other websites. If you follow a link to any of these websites, please be aware of their privacy policies and note that we are not responsible or liable for these policies.

Your access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £15 to meet our costs in providing you with details of the information we hold about you.

Changes we may make to this privacy policy will be included here.

How to complain

You reserve the right to complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

Contact

Questions, comments and requests regarding this privacy policy can be addressed to Alexander Property Consulting Limited at 85 Great Portland Street, London, W1W 7LT.